This blog is created to help those who is fresh from school and for those who is working in an administrative supporting roles.
No matter you are in which department of a company, there are times when you need to do some admin duties but did not know how to start. Example: sending that urgent letter using courier services or speed post, receiving your first and only import shipment via sea fright and even trying to get a freight quote for that Customer enquiry from Libya?
I've been supporting & helping people like me working in administrative roles. Recent years, I found that more fresh from school have little or no idea of the simplest admin duties like mailing a letter. I blame the technology-internet emailing for that. In a business environment, an official letter/original is still required to do a proper process in companies. While others may have gone through the internet system uploading for tender & release of their orders. Many fresh from school have the slightest idea of the correct business flow too. Mixing up Purchase order as quotation, delivery orders and collection notes, etc.
So here's the some business letters samples, shipping reference and flow which I will provide which few compiled over the years....hope they helps...
Amanda Pang Si Min
June 2009
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