Monday, August 10, 2009

How to apply for Ghana Visa

It takes about 2 working days to have the Ghana visa.

Location of application to be submitted:
Consulate of the Republic of GHANA
c/o Lum Chang Holdings Ltd
1 Selegie Road, #06-02 PoMo
Singapore 188306
Tel: (65) 6273-8888
Fax: (65) 6278-5072
Office Hours:
Mon-Fri 8.00 am - 1.00 pm;
2.00 pm - 5.00 pm, Sat Closed

Please take note that submission of passport from 9am to 12am
and collection from 2-5pm only.

Documents required:
(a) 4 sets of Letter of Invitation & Company’s letter.
(b) Original Yellow Fever vaccination certification
(c) Visa application form & Personal History( applicate signed on all 4 copies)
(d) 4 original Photos
(e) Yen8000 per entry visa & Yen10,000 for multiply entry.(in cash only)
You will need to include the reason for multiply entry in the company's letter.
(f) work permit, NRIC & passport
(g) 4 Copies of Certificate of Ticket or Itinerary or Flight Confirmation Slip or Air Ticket


You can download the application forms from images below. One for the application form, another for the person history.

Wednesday, July 29, 2009

WHEN DEALING WITH WARRANTY CLAIMS

Usually, the company may request for the defective items to be return for warranty repair.

You will need to follow the warranty claim procedures of each seller. Below is an example of the procedures for your reference.

1) Report to the seller your defective items. Providing documents: Purchase order or Invoice, Part number, serial number and fault of item.

2) Fill up any claim forms. You should receive an Return Authorized (RA) number from the seller for your defective return once they approval your warranty claim.

3) Return the defective item stating the RA. Usually freight will be bear by buyer. As freight is not covered under warranty. Provide the shipping & tracking of the return to seller.

4) When seller received the defective item, they will evaluate, repair & return to you.

5) If the item is beyond repair but under warranty, the seller should replace the item or provide alternative if the model is no long in the market.

6) Do take note that if after evaluation the fault is not covered under warranty terms, you will need to pay for the evaluation. A quotation will be given for your decision to proceed with the repairs.

Cheers!

Tuesday, July 7, 2009

Business Letter: 3rd Payment advice/reminder


Advising payment : Third Reminder/ Final Reminder

Account Payable

Dear Sir/Madam,

Re: Balance of US$

This is our third reminder to inform you of your overdue invoices. We have not received any payment until today and have no given advice of the reason of the delay.

Our records indicated that the following amounts are due from your company:

DATE INVOICE AMOUNT

-------------------------------------------

DD/MM/YY inv# $$$$$


The account is significantly long overdue beyond the agreed 30 days payment terms upon invoice. We will need to revised future order with terms to “Payment in advance”

Please send your remittance immediately & inform us in return.


Sincerely,

======

Comments:

Advising that the payment terms will be changed instead of the agreed payment terms.

======

Business Letter: 2nd Payment advice/reminder


Advising payment : Second Reminder

Account Payable

Dear Sir/Madam,

Re: Balance of US$

This is a second reminder to inform you that our records indicated that the following amount is due from your company:

DATE INVOICE AMOUNT

-------------------------------------------

DD/MM/YY inv# $$$$$


The account is significantly overdue beyond the agreed 30 days payment terms upon invoice. If the above listed items are in order, we would appreciate receiving your payment immediately so that your account may be brought up to date.

Should you feel that there is a reason why these items cannot be paid, kindly inform us in return.

Sincerely,

======

Comments:

Reminder given to customer, of the long overdue payments. It also brought up the agreed payment terms.

======

Business Letter: Payment advice/reminder

Advising payment : First Reminder

Account Payable

Dear Sir/Madam,

Re: Balance of US$


This is a reminder to inform you that our records indicated that the following amount is due from your company:

DATE INVOICE AMOUNT

-------------------------------------------

DD/MM/YY inv# $$$$$

If the above listed items are in order, we would appreciate receiving your payment immediately so that your account may be brought up to date.

If payment has been done, please accept our thanks and ignore this letter.

Sincerely,



======
Comments:

Reminder to customer with statement of account stated. Saving time for the customer with reference provided for payment. Customer is more likely to respond in return of the payment status.

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Business letter- Replying to an enquiry: products not supplied by your company

Replying to an enquiry: products not supplied by your company


Dear __________,


Thank you for your interest in our Company, ABC Company Ltd, for your enquiry.

We are sorry that we do not supply any safety boots or the respirator model you had requested in your enquiry.


Might I suggest that you look at our website http://adminsupportbyamanda.blogspot.com/ which contains information about our’s products & specification.


I hope you will find the website useful for your future enquiry. If we can provide you with any information please let us know.


Thank you.

Sincerely,


XXX

=============

Comments:

Professionally polite, but makes the point that the enquiry could not be fulfilled due to different products required. Important here; the writer does not want to lose an opportunity to have a potential customer, that think of them in the first place & hope for future enquiry.

=============


Tuesday, June 30, 2009

HOW TO ARRANGE A SHIPMENT?

WHEN IMPORTING TO YOUR COUNTRY.

First find out what shipping term is the shipment. Before you decide what to do next. Below is the list of shipping terms for your easy reference.
In here, I’ll provide advice as a BUYER using the commonly used shipping terms. We will look at shipment from USA(Seller) to Singapore(Buyer).


Commonly USED:
EXW (Ex Works)
FOB (Free On Board)
CFR (Cost and Freight)
CIF (Cost, Insurance and Freight)
DDU (Delivered Duty Unpaid)
DDP (Delivered Duty paid)

Not as Common:
FCA (Free Carrier)
FAS (Free Alongside Ship)
CPT (Carriage Paid To)
CIP (Carriage and Insurance Paid To)
DAF (Delivered At Frontier)
DES (Delivered Ex Ship)
DEQ (Delivered Ex Quay, [Duty Paid])

For the details, please click here:
Shipping Terms or Incoterms

A) When importing under EXW (Ex Works)
In this case, you will need to arrange with your forwarder advising them the place of collection. (Seller’s warehouse) You need to pay for all cost involved to bring this shipment to your warehouse/destination.
~~~ =^.^= ~~~
What you need to pay would be:
i) Trucking pickup cost to USA Port of export
ii) Export duties & Taxes (Example: export permit, export license
iii) Arrange your Carrier & bear the freight charges via air/sea
iv) Insurance coverage(if required)
v) Import duties & taxes. (Example: import permit, GST)
vi) Delivery charges from the port to warehouse.

B) When importing under FOB (Free On Board)
With this term, you can liaise with the seller to delivery to your appointed port of export. Example: FOB HOUSTON. Talk to your forwarder/freight carrier for the best location beforehand.
What you need to pay would be:
i) Export duties & Taxes (Example: export permit, export license
ii) Arrange your Carrier & bear the freight charges via air/sea
iii) Insurance coverage(if required)
iv) Import duties & taxes. (Example: import permit, GST)
v) Delivery charges from the port to warehouse.

C) When importing under CFR (Cost and Freight)
This term makes your life much easier. You will need to have the seller send you the shipping documents & the Bill of Lading(via Sea) or Air Way Bill (Via Air). With the documents, you will be able to purchase your insurance, track the shipment and arrange for clearance when it arrives. Usually, the Seller’s freight forwarder will provide you a notice of arrival(via fax), so that you can engage them to clear your shipment or arrange your own forwarder.
What you need to pay would be:
i) Insurance coverage(if required)
ii) Import duties & taxes. (Example: import permit, GST)
iii) Delivery charges from the port to warehouse.

D) When importing under CIF (Cost, Insurance and Freight)
You will act the same as CFR, except that the insurance is covered by Seller.


E) When importing under DDU (Delivered Duty Unpaid)
With this, you can get lazy. The seller arranged everything, the shipment is delivered to your doorstep. (warehouse/destination)All you need to do is pay the freight forwarder the import taxes. In Singapore, it would be the GST.


F) When importing under DDP (Delivered Duty paid)
Do I need to say more, the term is already self-explanatory. Basically, they don’t need you anymore. This is the same as DDU, except you don’t even need to pay for the import taxes.

by Amanda Pang Si Min